{"id":5550,"date":"2022-09-27T18:54:14","date_gmt":"2022-09-27T18:54:14","guid":{"rendered":"http:\/\/dev.local\/eckelmann\/?page_id=5550"},"modified":"2025-09-29T18:13:57","modified_gmt":"2025-09-29T10:13:57","slug":"services","status":"publish","type":"page","link":"https:\/\/eckelmann.cn\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-bottom:0px;--awb-margin-bottom-medium:80px;--awb-margin-bottom-small:60px;--awb-min-height:400px;--awb-flex-wrap:wrap;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.3\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-end banner-title\" style=\"--awb-bg-color:var(--awb-custom_color_5);--awb-bg-color-hover:var(--awb-custom_color_5);--awb-bg-position:center top;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper lazyload fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Customer-Support.jpg\" data-bg=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Customer-Support.jpg\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-flex-column inner-title\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-right:50px;--awb-margin-left:50px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:42px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\"><img decoding=\"async\" class=\"lazyload  wp-image-5951 alignleft\" src=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Support-and-Service-300x290.png\" data-orig-src=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Support-and-Service-300x290.png\" alt=\"\" width=\"60\" height=\"58\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2760%27%20height%3D%2758%27%20viewBox%3D%270%200%2060%2058%27%3E%3Crect%20width%3D%2760%27%20height%3D%2758%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Support-and-Service-200x194.png 200w, https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Support-and-Service-300x290.png 300w, https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Support-and-Service-400x387.png 400w, https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Support-and-Service.png 585w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 60px) 100vw, 60px\" \/>Services<\/h1><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:0px;--awb-margin-top:50px;--awb-margin-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-menu-anchor\" id=\"Technicalsupport\"><\/div><div class=\"fusion-text fusion-text-1\"><div class=\"csc-header csc-header-n1\">\n<div id=\"c27472\" class=\"csc-default layout-0\">\n<div class=\"csc-header csc-header-n1\">\n<h2 class=\"csc-firstHeader\">Welcome to technical support<\/h2>\n<\/div>\n<\/div>\n<div id=\"c27474\" class=\"csc-default layout-0\">\n<p>Thank you for using or consulting ECKELMANN products.<\/p>\n<p class=\"bodytext\"><span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">Our technical support engineers can provide high-quality support services, whether you have general technical questions or need specific help.<\/span><\/p>\n<p class=\"bodytext\"><span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">We provide support at any time by phone, email or with remote access.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: var(--awb-custom_color_1);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:15px;--awb-padding-bottom:15px;--awb-background-color:var(--awb-custom_color_6);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-menu-anchor\" id=\"Technicalcontact\"><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-color:var(--awb-color8);\"><div class=\"csc-header csc-header-n1\">\n<div class=\"csc-header csc-header-n1\">\n<div class=\"csc-header csc-header-n1\">\n<div id=\"c27472\" class=\"csc-default layout-0\">\n<div class=\"csc-header csc-header-n1\">\n<h2 class=\"csc-firstHeader\">Contact us<\/h2>\n<\/div>\n<\/div>\n<div id=\"c27474\" class=\"csc-default layout-0\">\n<p>Mobile\uff1a18600981886<\/p>\n<p><span style=\"color: var(--awb-color8); background-color: var(--awb-custom_color_6); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">E-mail\uff1asupport@eckelmann.cn<\/span><\/p>\n<p>Address\uff1aRoom 9105\uff0c9\/F, NO.567, Weihai Road, JingAn District, 200041 Shanghai<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: var(--awb-custom_color_1);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:15px;--awb-padding-bottom:15px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-color:var(--awb-color8);\"><div class=\"csc-header csc-header-n1\">\n<div class=\"csc-header csc-header-n1\">\n<div class=\"csc-header csc-header-n1\">\n<div id=\"c27472\" class=\"csc-default layout-0\">\n<div class=\"csc-header csc-header-n1\">\n<h2 class=\"csc-firstHeader\">Tools for support<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p style=\"text-align: center;\">TeamViewer<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"lazyload aligncenter wp-image-5920\" src=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/TeamViewer_product_logo.svg-300x68.png\" data-orig-src=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/TeamViewer_product_logo.svg-300x68.png\" alt=\"\" width=\"263\" height=\"60\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27263%27%20height%3D%2760%27%20viewBox%3D%270%200%20263%2060%27%3E%3Crect%20width%3D%27263%27%20height%3D%2760%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/TeamViewer_product_logo.svg-200x46.png 200w, https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/TeamViewer_product_logo.svg-300x68.png 300w, https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/TeamViewer_product_logo.svg.png 400w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 263px) 100vw, 263px\" \/><a href=\"https:\/\/www.teamviewer.cn\/cn\/\">Download here<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><p style=\"text-align: center;\">QQ<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"lazyload aligncenter wp-image-5918\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2751%27%20height%3D%2760%27%20viewBox%3D%270%200%2051%2060%27%3E%3Crect%20width%3D%2751%27%20height%3D%2760%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/eckelmann.cn\/wp-content\/uploads\/2022\/11\/Tencent_QQ.svg.png\" alt=\"\" width=\"51\" height=\"60\" \/><a href=\"https:\/\/im.qq.com\/index\">Download here<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:15px;--awb-padding-bottom:15px;--awb-background-color:var(--awb-custom_color_6);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-color:var(--awb-custom_color_3);--awb-bg-color-hover:var(--awb-custom_color_3);--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-menu-anchor\" id=\"Training\"><\/div><div class=\"fusion-text fusion-text-6\"><div class=\"csc-header csc-header-n1\">\n<div class=\"csc-header csc-header-n1\">\n<h2 class=\"csc-firstHeader\">Training<\/h2>\n<\/div>\n<p>We provide comprehensive product and technical training courses, and are committed to providing customers with local resources with strong professional knowledge.<\/p>\n<p>We can provide traditional classroom teaching and online teaching at your convenience. We can also design your customized training courses according to your special needs.<\/p>\n<p>For training details or customized training, please <a style=\"color: #000000;\" href=\"#Technicalcontact\">contact us<\/a>.<\/p>\n<p>2023 Training Plan:<\/p>\n<\/div>\n<\/div>\n<div class=\"table-1\">\n<table width=\"100%\">\n<thead>\n<tr>\n<th style=\"text-align: center;\" align=\"left\">Date<\/th>\n<th style=\"text-align: center;\" align=\"left\">Topic<\/th>\n<th style=\"text-align: center;\" align=\"left\">Location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center;\" align=\"left\">28\/01\/2025<\/td>\n<td style=\"text-align: center;\" align=\"left\">Basic training<\/td>\n<td style=\"text-align: center;\" align=\"left\">Beijing<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" align=\"left\">29\/04\/2025<\/td>\n<td style=\"text-align: center;\" align=\"left\">Basic training<\/td>\n<td style=\"text-align: center;\" align=\"left\">Shanghai<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" align=\"left\">29\/07\/2025<\/td>\n<td style=\"text-align: center;\" align=\"left\">Basic training<\/td>\n<td style=\"text-align: center;\" align=\"left\">Beijing<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" align=\"left\">28\/10\/2025<\/td>\n<td style=\"text-align: center;\" align=\"left\">Basic training<\/td>\n<td style=\"text-align: center;\" align=\"left\">Shanghai<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":3938,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-5550","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Services Welcome to technical support Thank you for using or consulting ECKELMANN products. Our technical support engineers can provide high-quality support services, whether you have general technical questions or need specific help. We provide support at any time by phone, email or with remote access. 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